Why Advanced KVM Control Is Essential for Modern Control Rooms



KVM control covers your setup’s keyboard, video, and mouse and makes it easier for operators to manage control rooms and other mission-critical settings. In this post, the DEXON team looks at these arrangements and what makes them vital for a thriving command center.

 

(Source: https://commons.wikimedia.org/wiki/File:Rubin_Control_Room_(rubin-20210630_085537-CC).jpg)


What Is KVM Control? A Quick Explanation

Keyboard, Video, and Mouse control is when a user can control multiple computers and devices using a single set of peripherals. This means you won’t need multiple keyboards — you or your team can instead seamlessly jump between machines.

This is an especially common setup in rooms with many computers, such as control rooms and data centers. To achieve this, you’ll either use hardware-based KVM switches or a KVM-over-IP system that stretches this control over vast distances.

Why Advanced KVM Systems Are Critical in 24/7 Mission-Critical Control Rooms

Seamlessly moving from one machine to another on the same setup comes with many benefits, no matter your industry. Here are the main reasons businesses use KVM control:

     Uninterrupted access: With a KVM setup, you or your operators are able to seamlessly switch between sources. Each system will also have ample failover precautions.

     Real-time control: One operator can run multiple systems. This includes data analysis, surveillance, and more, leading to faster decisions and fewer operational delays.

     Redundancy: More devices in your setup means more chances for failure. An advanced KVM setup will already have dual power supplies and hot-swappable components.

     Flexibility: You can add more machines to your KVM strategy without extra peripherals; this also lets you upgrade as necessary without delays or further tech expenses.

     Cybersecurity: An advanced KVM setup uses isolated networks and will only let certain operators access certain systems; KVM switches also come with NIAP certification.

     Lower fatigue: Unified control lessens the mental load on you or your team. This helps lower the chance of human error and lets them focus more on their ongoing tasks.

     Simple maintenance: System engineers and company IT teams also use KVM control to check multiple machines for errors from a single location via remote diagnostics.

 

(Source: https://commons.wikimedia.org/wiki/File:A_3_Port_KVM_Splitter.jpg)


Key Features of Modern Advanced KVM Control

Modern KVM systems don’t just comprise three devices. They’re much more complex than that, and they have to be in order to help with mission-critical operations. Here’s a closer look at the six most important features of any advanced keyboard, video, and mouse setup:

IP-Based Architecture

Any KVM system that doesn’t use hardware switches instead relies on IP networks. This allows a team to use a machine from anywhere, and even add new devices to the network over time.

Real-Time Switching

Operators must be able to switch to another system instantly, and it should show the machine’s live feed right away. Multi-head support actually lets a single screen handle multiple sources for greater convenience.

High Resolution

A control room needs clarity; low-resolution screens just make it difficult to respond to a situation or even tell what’s happening. 4K+ support is ideal when carrying out surveillance and jumping between security cameras.

USB/Device Sharing

Despite the name, KVM setups can include other devices. For example, you may add additional USB peripherals, such as a touchscreen; your KVM strategy should always include the tech you need to complete your duties.

Security and Backups

As control rooms are mission-critical environments, your KVM components should always have end-to-end encryption. To help with security, you should also ensure that there is no single point of failure and ample redundancies.

User Experience

Any KVM system will be easy to use if it focuses on user-centric features. These can include a custom on-screen display, a touchscreen, gesture control, and anything else that helps minimize errors.

remote operator KVM

Common Challenges and How Advanced KVM Solves Them

Managing a control room is never easy, but advanced KVM mitigates many of the typical issues and challenges your team may face. Here’s how a modern KVM approach keeps mission-critical operations running smoothly:

  • System overload: A control room could manage up to 20 machines at once — and this can be overwhelming if each one comes with its own peripheral devices.
  • Limited remote access: Legacy KVMs can only access nearby devices, or ones using hardware switches; an advanced approach uses IP to reach more machines.
  • Slow switching: Moving between machines used to take time, especially if you had to move cables around manually. Advanced KVMs offer instant switching.
  • Downtime: Even a minor component failure could sink the whole system. An advanced KVM strategy has ample redundancies and backup plans to avoid this.
  • Security risks: Modern KVMs use air-gapping and role-based access to secure data. If you don’t use these techniques, you open your control room to data leakage.
  • Human errors: Dealing with multiple complex UIs can lead to more simple errors. Using a single on-screen display and providing ample training helps limit these.
  • Scaling issues: When expanding a control room, older KVM setups usually need major hardware changes, while modern ones use IP-based or modular architecture.

DVP500 video processor - modular AV processor DMX302x
DVP500 Video Processor DMX302x Matrix Switcher


Final Thoughts

Controlling dozens of machines with a single keyboard, video, and mouse package makes any command center or control room more effective. Talk to the DEXON Systems team, and we can make sure your mission-critical operations have displays that prepare them for any crisis.